Terms of Service

1. Introduction

Welcome to Solvix Studio (“Company,” “we,” “us,” or “our”). By accessing our website at https://solvixstudio.com/, purchasing our products, or using our services, you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and customers of Solvix Studio and its subsidiary products.

2. Product Licenses

Our software products (plugins/themes) are licensed under the GNU General Public License (http://www.gnu.org/licenses/gpl.html) unless otherwise stated.

  • License Keys: A valid and active license key is required to receive automatic updates and support.
  • Usage: You may use our products on the number of sites permitted by your specific plan.

3. Support

Support is provided only to customers with an active, valid license. Support is limited to issues directly related to the usage of our products. We do not provide support for third-party plugins, themes, or custom code snippets. Support is handled via our official help desk or email.

4. Automatic Renewal

Our products are sold as subscription-based services.

  • Renewal: Your subscription will automatically renew at the end of each billing cycle (annual or monthly) unless you cancel your subscription prior to the renewal date.
  • Pricing: We reserve the right to change renewal pricing, but we will notify you via email prior to any changes taking effect.

5. Refund Policy

We believe in our products, but we understand they won’t work perfectly for everyone.

  • Eligibility: We offer a 30-day money-back guarantee. If our product does not perform as advertised, or you are unhappy with the service, you may request a refund within 30 days of your original purchase.
  • Exclusions: Refunds do not apply to renewal payments. We offer no refunds after 30 days from the initial purchase date.
  • Process: To request a refund, please contact us via our website contact form.

6. Discount Policy

Discounts are often offered to new customers.

  • Application: Discounts apply only to the initial purchase and do not apply to subsequent renewals unless explicitly stated.
  • Stacking: Coupons and promotional codes cannot be combined.

7. Payments & Billing

We use third-party payment processors to process payments. By purchasing, you agree to allow these third-party processors to store your payment information securely to facilitate transactions and renewals. You are responsible for maintaining valid payment information in your account.

8. Indemnity

You agree to indemnify and hold Solvix Studio and its employees, directors, and agents harmless from any and all claims, damages, or expenses (including attorney fees) arising from your use of our products or your violation of these terms.

9. Limitation of Liability

Solvix Studio shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services, even if we have been advised of the possibility of such damages.

10. Termination

We reserve the right to terminate your access to our products or support services immediately, without prior notice, if you breach these Terms of Service.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes by posting a notice on our site or via email. Continued use of the site constitutes acceptance of the new terms.

12. Contact Information

Questions about the Terms of Service should be sent to: